I've been a customer since 2003 but some recent orders have had some weird outcomes:
1) Ordered parts for heated steering wheel restoration. One part was "on backorder no ETA" and removed from the order, though I had no issues ordering it from another dealer. The other parts arrived ok.
2) Ordered factory mudflaps - after a long delay, they shipped me two plastic wheel trims (!), completely different part numbers. After about 10 emails and several calls, they agreed to a refund and RMA, I...
FordPartsGiant
1) Ordered parts for heated steering wheel restoration. One part was "on backorder no ETA" and removed from the order, though I had no issues ordering it from another dealer. The other parts arrived ok.
2) Ordered factory mudflaps - after a long delay, they shipped me two plastic wheel trims (!), completely different part numbers. After about 10 emails and several calls, they agreed to a refund and RMA, I...
FordPartsGiant